Returns & Exchanges
At MUNICIPAL, we want you to be fully satisfied with your gear; if it doesn't meet your expectations, you can return or exchange any unworn items within 30 days of purchase. We offer a seamless process to ensure you get the right fit and style for your active lifestyle.
Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Choose Your Option
Select whether you would like a full refund to your original payment method or an instant exchange for a different size or color.
Print and Pack
Download and print your prepaid shipping label, then securely place your items in their original packaging with all tags attached.
Ship and Track
Drop off your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing