Frequently Asked Questions
Everything you need to know about MUNICIPAL gear and services.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.
How do I know which size to order?
Each product page features a detailed size guide. Our gear is designed with an athletic fit; if you prefer a looser feel, we recommend sizing up.
Do you offer international shipping?
Currently, MUNICIPAL ships to all 50 U.S. states and select international territories. Shipping rates and delivery times for international orders are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Shop Pay Installments.
How should I care for my MUNICIPAL apparel?
To maintain the performance and longevity of your gear, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid using bleach or fabric softeners.